Privacy Policy

Suzie Rosin Speech and Language Therapy

Effective date: April 2025

Suzie Rosin Speech and Language Therapy is committed to protecting your personal data and respecting your privacy. This privacy policy outlines how we collect, use, store, and protect your information, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Suzie Rosin Speech and Language Therapy
Suzie Rosin
Email: [your email address]
Phone: 07778 238228

Website:
ICO Registration Number: ZA798083

We provide speech and language therapy services to children, families and schools.

2. What Information We Collect

We may collect and process the following personal data:

a) Client Data (Children and/or Adults)

  • Full name and date of birth

  • Medical history and developmental information

  • Educational information

  • Education and health reports

  • Assessment results and therapy session notes

  • Audio or video recordings (where consent is given)

b) Parent / Guardian / Client Contact Data

  • Names, addresses, phone numbers, email addresses

  • GP or other healthcare professional details (where relevant)

3. How We Collect Your Information

We collect data directly from:

  • You (via phone, email, website, or in person)

  • Referral case history forms, questionnaires, initial consultations.

  • Assessment

  • Supporting documents, reports from other healthcare services, with your consent.

  • Other professionals or services involved in your care, with your consent

4. Why We Collect Your Data

We collect and process your information for the following purposes:

  • To deliver personalised speech and language therapy services

  • To monitor progress and maintain clinical records

  • To liaise with relevant professionals (e.g., teachers, GPs)

  • To meet legal, safeguarding, and regulatory requirements

  • For billing and administrative purposes

5. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Consent (Article 6(1)(a)): You have given clear permission for us to process your data

  • Contract (Article 6(1)(b)): Processing is necessary to provide agreed services

  • Legal obligation (Article 6(1)(c)): To comply with laws such as health record retention

  • Vital interests (Article 6(1)(d)): In case of a medical emergency

  • Legitimate interests (Article 6(1)(f)): To manage and deliver services effectively

  • Special category data (Article 9): Data relating to health is processed under Article 9(2)(h) – health or social care purposes

6. How We Store and Protect Your Information

Your data is stored securely in password protected files and/or locked cabinets. Only authorised personnel have access.

Record Keeping System: We use WriteUpp, a secure healthcare-specific cloud system, for maintaining client records. This system complies with UK data protection laws, uses encryption, receives regular security updates, and requires secure, password-protected access.

We retain your records in line with  RCSLT / HCPC guidelines (until the child is 25 years old and will then be destroyed).

7. Sharing Your Information

We only share your data:

  • With your consent

  • When it’s in your child’s best interests.

  • When required by law or safeguarding procedures

We never sell or use your data for marketing purposes.

Information Recipients: With your consent, we may share information with:

Educational Professionals: This includes teachers, teaching assistants, SENCOs, and early years practitioners who are involved in your child's education.

Healthcare Professionals: We may share information with NHS Speech and Language Therapists, GPs, specialists, private therapists, and health visitors who are involved in your child's care.

Other Professional Services: When appropriate, we may share information with Educational Psychologists, Occupational Therapists, Social Workers, and other care professionals supporting your child.

Third Party Service Providers: We use WriteUpp as our electronic clinical records system, operating under a strict data processing agreement that ensures UK data protection compliance.

We also use secure online services including Zoom, WhatsApp, and Gmail for

communication purposes.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

More information: www.ico.org.uk

10. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Suzie Rosin SLT
Email: suzie.rosinslt@gmail.com

Phone: 07778 238228